Client Happiness Strategy

Ibtikar adopts some strategies that guide the operations towards the company’s mission and objectives. Strategies have been derived from the market researcher, accumulation of owners and seniors’ experiences, competition expected in the market, potential target segmentations, and the investment objectives of the shareholders.

Client Happiness Strategy

  • Work through creative tools for maintaining the continuous relations with current and potential customers on the basis that “the clients of the company are the real capital, and its main & actual investment”.
  • Meeting the requirements of the customers by working in line with the interests of the company.
  • Active contribution in all interests of the community which the company is working with, such as showing interests in environment, improve the skills of people, and contribute in the strategies of the top leadership of the community.
client happiness strategy